Ask a happy webmaster her secret, and she’s liable to tell you it’s having a Virtual Assistant. No longer trapped updating content, this savvy website manager is able to actually plan an online strategy for her company.
She knows she can trust her personal assistant to keep web content up to date, and that service goes far beyond simply cutting and pasting text. Her well-trained Virtual Assistant knows how to use HTML code or web design software like Dreamweaver to professionally format whatever she’s asked to create.
Another advantage webmasters have discovered when hiring Virtual Assistants is that they’re skilled in the kind of research online marketers require. Knowing someone is working on their company’s behalf to keep track of competitors lets webmasters relax and focus on creating a dynamic online presence.
The service provided by an offsite personal assistant can extend to creating web traffic reports, uploading information products and updating blogs.
Virtual Assistants Provide Great Customer Service
Web site managers also understand the importance of great customer service. They know it’s crucial to respond to website visitors promptly, but they aren’t always able to keep up with the demand.
Since slow response is death on the Internet, the logical solution is to hire someone focused on the customers’ needs. A Virtual Assistant is the perfect fit as a customer service agent. She’s an independent contractor who works offsite responding to people who place orders, have shipping questions or wish to receive refunds. Working with customer-supplied templates or tailoring her responses to each situation, this valuable personal assistant provides a polished face for the company.
Where to Find the Right Virtual Assistant
The Virtual Assistant industry is growing, due to the demand created by companies who can’t afford full-time staff. Online companies are no exception, as many budget-constrained webmasters know. Once they’ve made the decision to work with an offsite personal assistant, the next challenge is in finding a professional with the skills they need.
There are several ways to locate a competent Virtual Assistant. One of the best is working through an agency that screens, trains and supervises a team of personal assistants. Companies like 24/7 Virtual Assistant provide one-stop virtual support through member portals which allow clients to sign in, communicate with their Virtual Assistants and request new work. Busy webmasters understand the value of working through a web interface to save time and document communication.
This type of no-hassle approach to personal assistants, also featuring monthly billing, referral programs and special promotions, is rapidly gaining popularity. Clients of 24/7 Virtual Assistant can, in fact, earn money each month on referral billings through the company’s generous affiliate program. This cutting-edge company even offers its clients a secure cache for their financial information, so a Virtual Assistant can pay their bills without having full access to that information.
Being a webmaster for a thriving online company is a rewarding, but challenging, career. The addition of Virtual Assistants as that company grows is a smart move being made by an increasing number of website managers. The continuing growth of these online businesses is an obvious sign that staffing virtually at all levels of service is a positive trend for the future.